Customer Order Fulfilment Manager
Derby, UK
On-site
We are looking for a Customer Order Fulfilment Manager to join our On-Wing Aftermarket Operations team, reporting to the Vice President, Services Control Centre (SCC). The role is responsible for supporting all our global airline customers and Maintenance, Repair and Overhaul (MRO) customer spare parts orders, and lead a Spares Support Group of 15+ Customer Parts Planners to deliver this.
Sounds exciting? It is! Our airline customers expect us to be able to respond rapidly to get their operation back up and running as quickly as possible and our MRO customers expect all parts available to support their operations. This is a fast-paced role that brings with it the reward of high job satisfaction and the knowledge that your actions directly influence our customer’s operations.
Why Rolls-Royce?
Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.
We are proud to be a force for progress, powering, protecting, and connecting people everywhere.
We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey.
We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
What we offer:
We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.
What you will be doing:
Who we’re looking for
At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. For this role you will need to demonstrate understanding of the applicable health and safety standards and we are looking for someone who is/has:
Who we are looking for:
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
We welcome applications from people with a refugee background.
You can learn more about our global Inclusion strategy at Our people | Rolls-Royce