Sales Manager (Mining, Order Entry & Service)

Job Description

Location: Tukang, Singapore (West)

Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Position Summary

The Sales Manager (Mining) is responsible for driving Order Entry (OE) and Service revenue growth across the APAC mining market, with strong focus on repower opportunities, fleet expansion programmes, and long-term service agreements.

This role acts as the first point of contact for key mining customers, working end-to-end across customer needs and internal coordination, ensuring commercial excellence, customer satisfaction, and compliance with RRPS processes and guidelines.

Working closely with internal stakeholders (Sales & Service Centres, Distributors, Engineering, Service Operations, Parts, Controlling, Legal, Export Control), the Sales Manager leads commercial engagement from opportunity development through offer creation, negotiation, execution setup, and ongoing customer relationship management.

This role requires frequent travel across APAC to engage customers and mine operators, assess project pipelines, and build strong relationships to secure long-term profitable growth.

What you will be doing:

1) Revenue Growth and Sales Execution (OE + Service)

• Achieve agreed OE and service sales targets for mining applications across the allocated AOR.
• Drive service revenue growth in high utilization mining applications through solutions such as:
  • Long-term service agreements (LTSA)
  • Maintenance and rebuilding programmes
  • Parts planning and lifecycle support solutions
  • Contracted labour, tooling, and overhaul scope planning
• Identify, develop, and grow new mining repower business opportunities (including fleet upgrades and modernization).
• Maintain and expand the existing mining customer base with structured account plans and growth initiatives.
• Support Sales & Service Centres (SSCs) and distributors to build solution-based proposals for mining customers expanding or repowering fleets.

2) Key Account Management and Customer Ownership (End-to-End)

• Act as the commercial owner and first point of contact for key mining customers.
• Coordinate internal stakeholders and take timely decisions on customer issues while ensuring adherence to RRPS governance.
• Lead regular customer engagement including:
  • Monthly / quarterly reviews
  • Operational performance and service discussions
  • Upcoming site needs and fleet plans
  • Tender and contract pipeline updates
• Ensure a consistent and professional customer experience that strengthens RRPS’ reputation and long-term relationship value.
• Visit regional mine sites regularly and build direct engagement with customer leadership and mine officials.

3) Offer Development, Costing, Negotiation, and Contracting Support

• Lead and/or support SSCs and distributors in:
  • Costing and commercial offer preparation
  • Contract negotiation and commercial alignment
  • Execution setup and readiness planning
• Support offer development activities including:
  • Swing engine setup planning
  • Labour and tooling scope alignment
  • Rebuild planning and execution setup coordination
  • Parts and service delivery planning aligned to customer uptime requirements
• Prepare and submit required internal documents as part of the offer process (e.g., ADR, BnB) where applicable.
• Verify commercial aspects and evaluate risks in collaboration with Controlling, adjusting quotations when needed.
• Obtain necessary approvals from technical, commercial, legal, and export control stakeholders and ensure final offers remain compliant.

4) Business Development and Market Expansion (APAC Mining + Repower)

• Analyse mining application and market-specific sales data to drive regional strategy execution.
• Detect market trends early (repowering cycles, customer fleet expansion, new mine developments, OEM competitiveness).
• Identify and prioritise new mining projects and ensure timely internal visibility of opportunities.
• Support the repower engineering team by aligning customer needs, timelines, and commercial positioning.
• Contribute to the launch of new products and regional marketing approaches within assigned countries.
• Drive measurable market development activities such as:
  • Mining customer seminars and workshops
  • Roadshows and distributor enablement initiatives
  • End-customer engagement programmes
  • Repower solution campaigns to increase market penetration

5) Opportunity Reporting and Stakeholder Collaboration

• Ensure timely registration and updates of mining projects across assigned countries in CEC reporting.
• Share upcoming APAC tenders and market opportunities with the global mining team in a timely manner.
• Provide accurate pipeline updates, commercial reporting, and customer status updates to internal leadership.
• Prepare sales correspondence and structured reporting as required to support decision-making and planning.

Position requirements:

Education

• Bachelor’s degree in Business, Engineering, or a related discipline is preferred.

Professional Experience

• Minimum 8 years of B2B sales experience in industrial or heavy equipment environments (mining strongly preferred).
• Proven track record in delivering revenue targets across service sales and/or OE sales in complex customer environments.
• Strong experience in key account management and long-cycle sales, including tendering and solution selling.
• Experience engaging with customers in remote and high-demand operational environments (e.g., mine sites).
• Experience in APAC regional sales coverage (Indonesia, Australia, India or broader APAC exposure is an advantage).
• Strong understanding of the mining customer environment, including uptime-driven decision-making and lifecycle support needs.

Commercial & Functional Skills

• Strong capability in commercial offer development, costing logic, and negotiation outcomes.
• Able to assess and manage commercial risk and stakeholder approvals (controlling, legal, export control).
• Strong coordination ability across internal functions to drive end-to-end execution readiness.
• Strong planning capability in areas such as parts planning, rebuild planning, tooling/labour planning, and swing engine setup support.
• Excellent knowledge of customer lifecycle business models (service contracts, overhauls, parts growth, repower cycles).

Behavioural Capabilities

• High ownership mindset, proactive and structured in managing customer issues end-to-end.
• Strong stakeholder management skills with maturity to influence across functions and cultures.
• Comfortable operating independently in a complex matrix environment with multiple internal interfaces.
• Confident communicator with strong presentation skills to engage senior customer and internal stakeholders.
• Resilient and customer-focused with a strong bias for execution and closing actions.

Travel & Language

• Willingness to travel frequently across the APAC region to customer sites and mine locations.
• Proficient in spoken and written English.

About mtu Power Systems

Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Relocation assistance is not available for this position.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

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